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Energize the Future: Our Power Our Community

In 2023, the New London Town Meeting adopted the New London Community Power Plan.

We are now putting that plan to action to create short- and long-term benefits for our energy users.

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To contact customer service, call 1-866-603-7697 (POWR)

How Community Power Works

New London Community Power combines the buying power of residents and businesses so that together we can achieve competitively priced electricity:​

  • In advance of the launch of New London Community Power, all customers within the Town will be mailed a notice (containing information about their electricity rates and energy supply choice options).​

  • The Town is hosting a public information meeting to answer questions about the program at 7 PM January, 31 at Whipple Hall, 25 Seamans Rd, New London, NH 03257.

  • All customers have until February, 26 — when New London Community Power launches! — to consider whether to opt-out, opt-in, or opt-up to choose a cleaner power option:​

    • ​​​Most customers currently on Eversource default supply service do not have to take any action to benefit from our lower electricity rates: unless they choose to opt-out of the program, New London Community Power will begin serving them on the date that their utility reads their meter on or after March 1, 2024.​
    • Select customer groups are not eligible for automatic enrollment (listed below) but may choose to opt-in.

  • After the launch of New London Community Power, customers are always free to choose to buy power from their utility, or from another market option, by submitting notice in advance of their next utility meter read date.

By accessing the power market, we can control price volatility and choose which energy sources to buy or build.

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Source

New London Community Power purchases electricity from the sources you choose.

Delivery

Eversource delivers the electricity using the same power line infrastructure and billing mechanisms.

Community

New London Energy Customers save money and have the power to choose new rates and products, and how much electricity comes from renewable sources.

Electricity markets are changing. Customers are generating their own power and adopting new technologies that add value to our energy portfolio.

New London Community Power will harness that value, and empower customers to create a more innovative and cost-effective energy future.

Visit our Frequently Asked Questions page to learn more.

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Electricity Supply Choices

Energy users in New London can select which energy choice works best for them.

Use the portal or call us at 1-866-603-POWR to choose your power option, or to opt out, and have your Eversource account number handy so we can easily process your selection.

February 4, 2024 - July 31, 2024

Residential, General Service, Outdoor Lighting

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*Based on uage of 650 kWh per month

Mid-sized Commercial Customers 

The table below shows our New London Community Power monthly variable rates for Primary General Service customers (Class GV) enrolled into Granite Basic compared to Eversource's supply rate in ¢ per kWh:

Note that variable rates shown for Eversource are charged by the utility based on the amount of electricity you use within each calendar month, whereas variable rates for Community Power are charged starting on the date within each month when Eversource reads your electricity meter. Refer to our FAQs for more details. 

Exceptions to Automatic Enrollment

Certain customer groups, will NOT be automatically enrolled in New London Community Power including:

  • Customers buying electricity from a third-party supplier.

  • Net Metered customers.

  • Large General Service, Backup Service, and Commercial & Industrial electric vehicle charging station customers (Eversource rate classes Class LG, B, EV-2).

If one of these exceptions applies to you, contact us to discuss your options or visit our Frequently Asked Questions page to learn more.

View the Environmental Disclosure Label for the electricity we provide to customers.

Why Customers Choose Community Power

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COMPETITIVE AND STABLE RATES

Our energy supply rate is lower than the Eversource supply rate.

CLEAN ENERGY OPTIONS

You have the option to buy renewable and carbon free power.

INVESTING IN COMMUNITY

We are developing local energy projects and programs that serve customers and make us more innovative and independent.

LOCAL CONTROL

You have a say in what your energy future will look like.

COMPETITIVE AND STABLE RATES

Our energy supply rate is lower than the distribution utilities supply rates.

CLEAN ENERGY OPTIONS

You have the option to buy renewable and carbon free power.

INVESTING IN COMMUNITY

We are designed to enable member towns to develop innovative local energy projects and programs.

LOCAL CONTROL

You have a say in what your energy future will look like.

Community Representation

New London joined dozens of other New Hampshire cities and towns to create our own locally accountable nonprofit power agency — Community Power Coalition of New Hampshire.

The Town of New London appoints representatives to the Coalition to oversee the agency's governance and finances. Meet our Member Representatives!

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Jamie Hess
Board Member
Community Power Coalition of New Hampshire

Director, Member Outreach and Engagement Committee

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Robin Rainie-Lobacz
Member Representative
Community Power Coalition of New Hampshire

Audit Committee

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COMMUNITY POWER COALITION OF NEW HAMPSHIRE

Through the Coalition, we tap into the advanced expertise to give customers the highest quality service, and the collective leadership required to drive important policy reforms at the state level.

Together, we are leading the way towards a more innovative and resilient energy system for the Granite State.

Contact Center

Reach out to our Contact Center to opt-in, opt-out, opt-up to cleaner power, or with any other questions or comments you may have:

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